Important: This page explains in plain English how the Zodiac Casino website handles your personal data. It includes a clear, simple summary and practical details so you can understand what is collected, why, and how you can control it.
Overview
Zodiac Casino operates as an online gaming site and is committed to protecting your privacy. The platform described here — UK Zodiaccasino Casino Platform — collects and processes personal data for account management, providing services, complying with law, and improving user experience.
Key principles
- We only collect data that is necessary for specified purposes.
- We keep data accurate and up to date.
- We store data only as long as needed for legal or business purposes.
- We protect data with appropriate security measures.
- You have rights over your personal data and how it is used.
What personal data is collected?
Examples of the types of data collected:
- Account details: name, email address, date of birth, username.
- Identity verification: government ID scans, proof of address (to meet KYC and age verification requirements).
- Payment data: card details, bank account information, transaction history (note: card tokens or payment processor storage may be used to minimize direct storage of full card numbers).
- Play and gaming data: games played, wagers, wins/losses, session times, device and technical information.
- Support interactions: chat logs, emails, call recordings where applicable.
- Marketing preferences and consent choices.
Why we collect your data
Common lawful reasons the platform processes personal data:
- Performance of the contract: to create and manage your account, process deposits and withdrawals, pay winnings.
- Legal obligations: to prevent fraud, money laundering, and to comply with gambling regulations and tax rules.
- Legitimate interests: improving services, analytics, security, and preventing abuse.
- Consent: for marketing communications, promotional offers, or cookies where required by law.
How we use cookies and tracking
The platform uses cookies and similar technologies for:
- Essential functions (login, security, session management).
- Performance and analytics (to understand how the site is used and improve it).
- Advertising and personalization (with consent where required).
You can manage cookie preferences via the cookie banner or your browser settings. Blocking some cookies may affect functionality.
Who we share data with
We may share your data with:
- Payment processors and banks to handle deposits and withdrawals.
- Identity verification and AML providers for KYC and fraud prevention.
- Regulators and law enforcement when required by law.
- Service providers that help run the platform (hosting, analytics, customer support).
- Affiliates and marketing partners if you consent to marketing communications.
Security measures
We use industry-standard security controls such as encryption (TLS), access controls, monitoring, and secure data storage. Staff access is limited to what is necessary. We regularly review and update our security practices.
How long we keep your data
Retention periods depend on the type of data and legal requirements. For example:
- Account and transaction records: typically kept for several years to meet regulatory requirements.
- Support logs and correspondence: kept for a reasonable time for service quality and dispute resolution.
- Marketing consents: kept until you withdraw consent.
Your rights
You generally have the following rights (subject to local law and certain exemptions):
- Access: request a copy of the personal data we hold about you.
- Correction: ask us to correct inaccurate or incomplete data.
- Deletion: request deletion of your data where there is no legal reason to keep it.
- Restriction: ask to restrict processing in certain circumstances.
- Objection: object to processing based on legitimate interests or direct marketing.
- Portability: request a machine-readable copy of your data for transfer to another provider.
- Withdraw consent: where processing is based on consent, you can withdraw it at any time.
To exercise these rights, contact the platform’s privacy team via the contact details provided in the full privacy policy or account settings.
Children and age limits
Gambling services are for adults only. If we discover an account belongs to someone under the legal age, we will suspend the account and take steps required by law, including deleting data where appropriate.
International data transfers
Data may be transferred to service providers and partners in other countries. Where transfers occur, we ensure appropriate safeguards (standard contractual clauses, adequacy decisions, or other legal mechanisms) to protect your personal data.
Changes to this policy
We may update this privacy policy from time to time. Significant changes will be communicated by email or via notices on the platform. Check the date of the latest version in the full policy.
How to contact us
If you have questions, want to exercise your rights, or need more detail, contact the platform’s privacy or support team through the official contact options shown on the site.
Quick checklist for users
- Read the full privacy policy on the site before signing up.
- Keep ID and proof of address documents ready for verification.
- Set your cookie and marketing preferences when you first visit.
- Use strong passwords and enable any available account protection (2FA).
- Contact support if you suspect unauthorized account activity.
If you need the full legal privacy policy text or a copy for your records, request it directly from the platform through the account settings or support contact channels.
